About Us
About Us
Best Call Center Company
Are you in need of a call center outsourcing service in the US? Look no further than New Era Workers, we are your premier partner in delivering exceptional support solutions. We have a combined track record of 35 years in the industry and bring expertise and commitment to every client we undertake. Our highly trained team of seasoned professionals is dedicated to enhancing your customer service to guarantee your business thrives in a competitive market.
What set us apart from the rest? At New Era Workers we have our unique operational model, designed to meet our client’s needs in a modern business era, we offer both Work-at-home and in-office
Commitment to
Excellence
Dedicated to delivering exceptional support solutions.
Flexible Solutions
Tailored approaches to fit your business needs.
Expertise and Experience
A team of highly trained professionals.
We want to portray ourselves as the best option, at a great price with a combined track record of 35 Years in the industry
Meet Our Board
Roberto Calvo
Founder & CEO
Rene Rubio
Founder & COO
Founded with a vision to revolutionize the call center industry
New Era Workers has grown from a small team of dedicated professionals into a leading service provider. Our journey began with a simple goal: to provide unparalleled support solutions that empower businesses to focus on their core operations while we handle their customer interactions.
Our Services
We offer a comprehensive range of call center solutions designed to meet the diverse needs of our clients:
- Customer Service
- Sales Support
- Tech Support
- Retention Service
- Custom Solutions
- Collection Service
- Executive Assistant
- Back Office
Our Core Values
EXCELLENCE
We are committed to delivering excellence in everything we do. We consistently strive for the highest standards of quality, accuracy, and efficiency, exceeding client expectations and industry norms.
INTEGRITY
We conduct business with utmost integrity, adhering to ethical principles, and maintaining confidentiality and data security. Honesty, transparency, and trust form the cornerstone of our relationships with clients, employees, and partners.
COLLABORATION
We believe in the power of collaboration. We work closely with our clients as their strategic partners, fostering open communication, active listening, and knowledge sharing to achieve shared success.
INNOVATION
We embrace innovation as a catalyst for growth and improvement. We continuously explore new technologies, methodologies, and solutions to optimize processes, drive efficiency, and add value to our clients' businesses.
PEOPLE-CENTRIC
Our people are our greatest asset. We value and invest in our employees, fostering a diverse and inclusive work environment that nurtures talent, encourages creativity, and promotes personal and professional growth
Our Installations
Contact New Era Workers Today!
Ready to experience the New Era Workers difference? Contact us today to discover how our outsourcing call center solutions can benefit your business. Our dedicated team is here to provide you with personalized support and tailored solutions that meet your unique needs.
Together, we can elevate your customer service to new heights and drive your business success. Don’t wait—reach out now and let us help you transform your customer service experience.